Conversational AI and digital engagement platform millipulse reported 94% growth in Q4 2023 and 106% year-over-year growth.
The company attributed the increase in sales to the December acquisitions of health management and engagement platform HealthTrio and analytics company Decision Point Healthcare Solutions, as well as organic growth.
The privately held company touts its partnerships with 19 of the top 20 U.S. health plans and more than 300 care organizations.
„Healthcare organizations continue to invest in digital strategies that personalize the consumer experience and improve health outcomes,“ mPulse CEO Bob Farrell said in a statement.
“The companies we partner with use analytics-powered digital engagement to help consumers navigate their entire health journey, from the online health plan purchase experience to managing complex health conditions and renewing insurance. We are gathering a wide range of new insights about consumers that are changing the way we target and personalize digital experiences.”
bigger trends
Recent Research commissioned by EY The survey found that 96% of the 101 participating payers and providers said investing in health technology is worth the cost. However, 71% said implementing digital tools has not reduced hospital costs. Still, nine out of 10 executives surveyed said they would continue to invest in staffing their digital health technology teams.
In 2021, mPulse (also known as mPulse Mobile) Get “The Big Know”a streaming health education service, and in 2022. Acquired HealthCrowda communications platform focused on the Medicaid market.
This California-based company $16 million in Series C funding 2020 and $11 million in Series B funding In 2018.
Ross' HIMSS24 session, „Tighter Integration of Telemedicine for Better Access: Lessons from Aurora,“ is scheduled for Tuesday, March 12, from 10:30 to 11:30 a.m. in room W204A. Details and registration.