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According to Kodiak Solutions' annual report, AI and new technologies are among the top five operational risks facing providers in 2024.
Other risks are based on financial performance, competition, workforce and cybersecurity, with AI and new technologies impacting most of these categories. report.
The efficiencies gained from AI tools should be compared to the costs of implementing AI and training employees to use the tools properly to assess the overall impact on financial performance.
The benefits of AI will only come if organizations can solve the workforce challenges of recruiting and training employees with the right skills to manage these tools and their associated risks. It will be realized.
AI automation can also increase turnover as employees without the necessary skills to use these tools leave, increasing legal, reputational, and cultural risks.
Top management risks were identified through interviews with executives and board members of U.S. health systems and risk assessments conducted at hundreds of hospitals, health systems, medical practices, and other provider organizations.
Kodiak defined risk as anything that impedes a healthcare organization's ability to achieve its goals in critical areas such as patient care, regulatory compliance, and healthcare organizations. operationstrategic growth and financial performance.
why is this important
Hospitals and healthcare settings face increasingly complex and interconnected risks that impact clinical, operational and financial decisions, according to the annual report on healthcare top management risks.
AI tools, especially those based on generative AI models, promise the following benefits: Efficiency through automation. Faster and more accurate diagnosis and treatment decisions. and improved consumer experience.
Associated risks include storing and protecting vast amounts of data, mostly protected health information, protecting AI model training data from malicious actors, and the lack of gender and sexuality data. These include eradicating bias that can creep into AI algorithms. Orientation, race, and ethnicity.
„The top risks we have identified have a unique impact on each healthcare organization based on current capabilities, market characteristics, and other factors,“ said Dan Junker, Kodiak's senior vice president of risk and compliance. „It's having an impact,“ he said. “As healthcare leaders, you need to assess how these risks impact your organization and develop an internal audit and compliance plan that allocates limited resources to the risk areas that are most impactful to your organization. ”
bigger trends
Kodiak Solutions is a technology and technology-enabled services company that has been part of Crowe for nearly 20 years.
Email the writer: SMorse@himss.org